DELIVERY

As a customer focussed company we endeavour to provide a prompt service and exceed your expectations. As a generalisation our dispatch time is 1 working day, but customers should note there may be variations to the below, subject to order volumes and stock:

  • Customers orders placed before midday, we try to dispatch on the same day of ordering, although, sometimes there maybe factors outside of our control that may delay either postage or delivery.

  • Orders placed on a Friday before midday we hope to post on the same day, after midday orders will be dispatched the following week.

  • Orders placed over the weekend will be dispatched the following week.

All orders from Plowden & Fallow over £100 in value will receive complimentary delivery. All items receiving complimentary delivery will be posted via a 1st Class service, however due to postage being handled by a third party Plowden & Fallow cannot guarantee that delivery will be made within 1-2 working days, although, we will do everything in our power to ensure this occurs provided the order is placed before midday.

Where complimentary delivery does not apply, customers have the option of electing for 1st Class postage.

UK Delivery Rates

  • Orders over £100: Free next day postage.

  • Postage large to medium items (1st Class, 1-2 Working days): £6.85.

  • Postage of Gift Cards (1st Class, 1-2 Working days): Free postage.

International Postage

We thank all our international friends enquiries about Plowden & Fallow. We are very sorry that currently we are not able to offer delivery outside of the United Kingdom, however, we are working hard to change this and hope in the not too distant future to offer this service.

Environmental Considerations

As in other areas of the brand, Plowden & Fallow place empathises on sustainability and the environment in our choice of outer packaging. All packaging is sourced from recyclable and FSC accredited sources. You will never find our products wrapped in single use plastic film and as a brand we are paperless preferring to email over invoices, that is unless you contact our customer services to request otherwise.